Terms of service

Welcome to www.alcostashop.com (“we,” “our,” or “us”). These Terms of Service ("Terms") govern your use of our website, including browsing, purchasing, and interacting with any services we offer. By using this website, you agree to be legally bound by these Terms.

 

Acceptance of Terms

By accessing our website, placing an order, or contacting our team, you agree to comply with these Terms and all applicable laws.

 

Eligibility

To use www.alcostashop.com services, you must:
  • Be at least 16 years old, or have the consent of a legal guardian
  • Provide accurate and truthful information
  • Not use our site if previously suspended or banned

 

Product Availability & Pricing

Availability
  • We may limit product quantities or discontinue items at any time.
Pricing
  • Prices are listed in USD and may change without notice.
  • We may cancel orders in the case of pricing errors, with notice to the customer.

 

Payments

We accept multiple secure payment methods as shown at checkout. By placing an order, you authorize us to:
  • Charge your selected payment method for the full order total, including applicable taxes (automatically calculated) and shipping fees based on your shipping address
  • Cancel or hold transactions we suspect are unauthorized or fraudulent

 

Shipping & Delivery

  • Processing Time: 1–3 business days after payment confirmation
  • Delivery Options & Rates (U.S. only):
    • Standard Shipping: $9.99 flat (3–6 business days)
    • Bulky Shipping: $18.99 flat (5–8 business days)
    • Expedited Shipping: $19.99 flat (2–4 business days)
    • Free Shipping: Free delivery on orders above $150
  • The most accurate delivery cost and time estimate will be displayed at checkout based on your selected shipping method and address.
  • www.alcostashop.com is not responsible for shipping delays or issues once your order leaves our facility.
  • Please double-check your shipping address before completing your order.

 

Returns & Exchanges

Please review our Refund Policy for full details.

 

Intellectual Property

All content on www.alcostashop.com, including but not limited to images, logos, text, and graphics, is the property of AlcostaShop.
You may not:
  • Reproduce or distribute any content without written permission
  • Use our trademarks, brand elements, or product names without consent

 

User Conduct

By using AlcostaShop, you agree not to:
  • Violate any applicable laws or regulations
  • Upload malicious content (e.g., viruses, spam)
  • Interfere with the functionality or security of the website
  • Attempt unauthorized access to our systems
Violations may result in account suspension or legal action.
AlcostaShop is not responsible for damages resulting from misuse of products or failure to follow product instructions.

 

Changes to These Terms

We reserve the right to update or revise these Terms at any time. Continued use of our Services after changes means you accept the revised Terms.

 

Governing Law

These Terms are governed by the laws of the State of California. Any disputes will be resolved in Contra Costa County, California.

 

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