We process all orders within 1–3 business days. Shipping is available within the U.S. only, with delivery estimates shown at checkout based on your location and selected method. Free store pickup is available in Walnut Creek, CA, usually ready within 1 hour.
We accept order cancellations for a full refund only before shipping. Once shipped, all sales are final. Returns are subject to approval for store credit only, not cash or card refunds.
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Welcome to www.alcostashop.com (“we,” “our,” or “us”). These Terms of Service ("Terms") govern your use of our website, www.alcostashop.com, including browsing, purchasing, and interacting with any services we offer. By using this website, you agree to be legally bound by these Terms.
By accessing our website, placing an order, or contacting our team, you agree to comply with these Terms and all applicable laws.
To use www.alcostashop.com Services, you must:
· Be at least 16 years old, or have the consent of a legal guardian
· Provide accurate and truthful information
· Not use our site if previously suspended or banned
We may limit product quantities or discontinue items at any time.
Prices are listed in USD and may change without notice. We may cancel orders in the case of pricing errors, with notice to the customer.
We accept multiple secure payment methods as shown at checkout. By placing an order, you authorize us to:
Charge your selected payment method for the full order total, including applicable taxes (automatically calculated) and shipping fees, based on your shipping address
Cancel or hold transactions we suspect are unauthorized or fraudulent
Processing Time: 1–3 business days after payment confirmation Delivery standard delivery timeframe is 5–8 business days within the U.S. However, actual delivery times may vary based on your shipping location, carrier capacity, and external conditions
The most accurate delivery estimate will be shown at checkout based on your selected shipping method and address
In all cases, the checkout estimate reflects the actual delivery window applicable to your order
www.alcostashop.com is not responsible for shipping delays or issues after your order leaves our facility
Please double-check your shipping address before completing your order
Please see https://alcostashop.com/policies/refund-policy
All content on www.alcostashop.com, including but not limited to images, logos, text, graphics is the property of Alcosta Shop.
· Reproduce or distribute any content without written permission
· Use our trademarks, brand elements, or product names without consent
By using AlcostaShop, you agree not to:
· Violate any applicable laws or regulations
· Upload malicious content (e.g., viruses, spam)
· Interfere with the functionality or security of the website
· Attempt unauthorized access to our systems
Violations may result in account suspension or legal action.
We welcome customer feedback and are continually working to improve our products and services. However, AlcostaShop is not responsible for damages resulting from misuse or failure to follow product instructions.
We reserve the right to update or revise these Terms at any time. Continued use of our Services after changes means you accept the revised Terms.
We may update these Terms at any time. Continued use of the site means you accept the revised Terms.
These Terms are governed by the laws of the State of California. Any disputes will be resolved in Contra Costa County, California.
Phone: 1 925-236-0717
Email: support@alcostashop.com
Store Location: 1389 N Broadway, Walnut Creek CA 94596